In the event of a client complaint regarding your professional advice a comprehensive Professional Indemnity Insurance policy is vital to the security and continuity of your business.
Using our strong Insurer relationships, technical expertise and wealth of experience, Onyx Insurance Brokers Limited design, source and implement Professional Indemnity solutions for even the most complex of risks.
Our clients range in size and nature and include:
For many firms corresponding with their PII broker is a once in year occurrence ending when their renewal is concluded, however, what happens in the event of a complaint?
Receiving a complaint from a client about your advice is never a pleasant experience. Whilst many complaints can be handled fairly quickly and amicably, some can be complex and lengthy and result in huge legal bills.
The whole process can be over burdensome and result in lost productivity, but imagine having to undertake the whole process without the support and guidance of an experienced broker.
Many of our new clients over the past years have come to us having been let down by their broker either at the renewal stage of the placement or when the broker was called upon for assistance concerning a complaint.
At Onyx we pride ourselves on the service we provide throughout the lifecycle of the insurance placement.
Why not contact us to see how we can help?
